History
Web Africa is a multi-award winning, privately owned internet service provider (ISP) that provides broadband internet access and hosting solutions for local and international clients. Founded in 1997, Web Africa has continually pioneered the industry with first to market ADSL innovations.

Their expertise in operating multiple hosting clusters and automated solutions has resulted in a year-on-year growth of over 70%, making them the 2nd largest hosting provider in South Africa.

With over 30, 000 subscribers, 125 employees and offices in Cape Town, Johannesburg and operations in the USA, the companies’ top-quality support infrastructure has been lauded by customers as one of the best in the industry.

Partners
Smartcom recently invested in Web Africa, taking up a 30% stake in the company. As an experienced operator in the mobile telecoms space, the Smartcom consortium brings additional management and industry expertise to the table, allowing the company to expand further on their offerings while also launching its own network.

Web Africa is a member of the Internet Service Providers Association of SA (ISPA) and has strategic partnerships with Telkom, Internet Solutions and Teraco

Culture
The company’s young and dynamic culture has created an ideal environment for creativity and innovation. They actively attract top technical talent through their unorthodox, Google-style work ethic, which enhances customer service and encourages a low staff turnover.

Research and Development
They invest significant resources in research and development, and their ethos of innovation has led to the development of many of their own technologies such as the prepaid ADSL and DSLSecure (an effective measure against bandwidth theft and hacking), a first to the SA market.

Web Africa provides solutions for corporate, small and medium enterprises, home users and resellers. Their products include shared hosting, dedicated servers, dial-up and ADSL Internet connectivity. They also have one of the strongest reseller programs in SA.

Social Responsibility
Though not dictated to by quotas, Web Africa endeavours to make black economic empowerment (BEE) a priority, and currently has an approx 60% non-white staff complement. Many of their customers are black-owned businesses, and, by providing IT services and the necessary infrastructure and training to expand, they are actively supporting the growth of many self-owned BEE companies.